Privacy Notice

COMPREHENSIVE PRIVACY NOTICE Data Controller: Dr. Adriana Vazquez Gonzalez / OptimalHealth.mx C. Macorina 211, Benito Juarez, 57000 Cdad. Nezahualcoyotl, Mex. Phone: +52 446 477 2274 Personal data collected: For the provision of medical services, we may collect the following sensitive personal data: • Identification data (full name, address, phone, email, date of birth) • Tax information (RFC) • Complete medical history and current health status • Lab results and diagnostic studies • Allergies, current medications, and hereditary background Purposes of data processing: Your personal data will be used for the following purposes: • Provision of medical services and consultations • Creation and maintenance of medical records per NOM-004-SSA3-2012 • Communication regarding appointments, results, treatments, and medical follow-up • Payment processing, billing, and compliance with tax obligations Data transfers: Your personal data may be shared with laboratories, diagnostic centers, hospitals, and other healthcare providers, as well as with health authorities (Secretaría de Salud, COFEPRIS) and tax authorities (SAT) when required by law. Data will not be transferred to other third parties without your consent, except as provided by the LFPDPPP. ARCO Rights: You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO rights). To exercise these rights, send a written request to the office address or contact us at +52 446 477 2274. Requests will be answered within 20 business days. Security measures: We implement physical, electronic, and administrative measures to protect the confidentiality of your data against unauthorized access. Data retention: Medical record data will be retained for a minimum period of 5 years from the last medical act, in accordance with current regulations. Consent: By providing your personal data, you consent to its processing in accordance with this notice. Changes to this Privacy Notice: We reserve the right to modify this Privacy Notice. Any changes will be published on this website. Last updated: March 2026 MEDICAL DISCLAIMER The content of this website is for educational and informational purposes only and does not constitute professional medical advice. Browsing this site does not establish a doctor-patient relationship. The information provided does not constitute a diagnosis or treatment recommendation. For any symptoms, health conditions, or medical questions, please schedule an in-person consultation. In case of emergency, go to the nearest emergency room. The integrative treatments we offer complement but do not replace conventional medicine. Always inform all your healthcare providers about any complementary treatments you are using.